Delivery Policy
Quick answers to questions you might have about our delivery and returns policy for orders placed on our online store.
Delivery Methods and Costs
We offer several delivery methods, depending on your geographical area:
FRANCE
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Delivery to a relay point from €4.90 (Mondial Relay)
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Home delivery from €8.50 (Colissimo)
BELGIUM
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Delivery to a relay point from €4.90 (Mondial Relay)
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Home delivery from €8.50 (Colissimo)
SPAIN
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Delivery to a relay point from €4.90 (Mondial Relay)
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Home delivery from €8.50 (Colissimo)
SWITZERLAND
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Home delivery from €17 (Colissimo)
CANADA
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Home delivery from €17 (Colissimo)
Delivery Times
FRANCE
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Delivery in 3 to 4 business days
BELGIUM
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Delivery in 4 to 5 business days
SPAIN
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Delivery in 4 to 5 business days
SWITZERLAND
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Delivery in 5 to 10 business days
CANADA
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Delivery in 5 to 10 business days
Preparation Times
Our delivery times do not include order preparation time, which can vary from 48 to 72 business hours.
Orders placed before 1 PM are generally prepared on the same day.
These preparation times may be extended during certain periods of the year (Ramadan, Eid, summer, etc.) due to a higher volume of orders.
Thank you for your understanding and trust.
Please do not hesitate to consult our FAQ or contact us for any additional questions.